Player support

Support

Neonhex is still preparing its first public releases. Until the games are live, support is simple: tell us what happened, where it happened, and what device you used.

Fastest way to reach us

For bugs, test builds, account questions, or store-link issues.

support@neonhex.com

Before you write

  • Bugs Include your device model, operating system, what you were doing, and a screenshot or video if possible.
  • Community Join Discord for announcements, testing conversations, and early community updates: discord.gg/XHhXanAwh5.
  • Store links Google Play and App Store links will appear here when public builds are ready.

What changes later

Once Neonhex games are live, this page will become more practical: known issues, account recovery, purchase help, platform links, and clear player support flows.